Returns & Refunds Policy
Last updated: [10/09/2025]
At Bee-Geeky.com, we want you to love your purchase. If you’re not completely satisfied, you may return your item(s) in accordance with the policy below.
1. Your Right to Cancel
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You have the right to cancel your order within 14 days of receiving your goods, without giving any reason.
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To exercise this right, please contact us at:
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Email: Sales@Bee-Geeky.com
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2. Conditions for Returns
To be eligible for a return:
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Items must be unused, undamaged, and in their original packaging.
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Returns must include proof of purchase (order number or receipt).
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You are responsible for the cost of return shipping unless the item is faulty or incorrect.
3. Exemptions
The following items cannot be returned:
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Personalised or custom-made items.
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Perishable goods.
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Opened consumables (e.g., food, drink, cosmetics).
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Earrings or intimate items for hygiene reasons.
4. Faulty, Damaged or Incorrect Items
If you receive an item that is faulty, damaged, or not as described:
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Contact us within 48 hours of delivery.
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We will arrange a replacement or refund at no additional cost to you.
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Photos may be requested to help us assess the issue.
5. Refunds
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Once we receive and inspect your return, we will notify you of approval or rejection.
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Approved refunds will be issued within 14 days to your original payment method.
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Shipping costs are non-refundable unless the return is due to our error.
6. Exchanges
We do not currently offer direct exchanges. If you would like a different product, please return the original item for a refund and place a new order.
7. How to Return Items
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Email us at Sales@Bee-Geeky.com with your order number and reason for return.
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Package your item securely to prevent damage in transit.
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Send to:
Bee-Geeky Returns
[Return address will be confirmed via email] -
Keep proof of postage until your return is processed.